Terms of Service

Privacy Policy

This Privacy Policy describes how Gregg County Roll-Offs ("we," "us," or "our") collects, uses, and shares personal information when you use our website, dumpsterrentalcrewlongview.com, or engage with our dumpster and roll-off container rental services in Longview, Texas. We are committed to protecting your privacy and handling your information responsibly. This policy applies to information collected through our website, over the phone at (903) 740-2037, via email at info@dumpsterrentalcrewlongview.com, and through in-person interactions related to our business operations. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you interact with our website or services.

Information You Provide

When you contact us for a quote, schedule a rental, make a payment, or communicate with us, we may collect personal information such as your name, address, email address, phone number, payment information, and details about your rental needs (e.g., project type, dumpster size, rental dates). If you submit a form on our website, we collect the information included in that form.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information. Cookies are small data files stored on your device that help us improve your experience on our site.

Information from Third Parties

We may receive information about you from third parties, such as business partners or service providers who assist us with payment processing or marketing activities. We may also collect information from publicly available sources to verify customer details or for business purposes.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing, operating, and maintaining our dumpster and roll-off container rental services.
  • Processing your rental requests, payments, and deliveries.
  • Communicating with you about your account, rental updates, or customer service inquiries.
  • Sending you promotional materials, special offers, or newsletters, if you have opted in to receive such communications.
  • Improving our website, services, and customer experience.
  • Detecting, preventing, and addressing technical issues, fraud, or security breaches.
  • Complying with legal obligations and protecting our legal rights.

Sharing of Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your information.
  • Protection of Rights: We may share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our terms of service.

Your Choices and Rights

You have certain choices regarding the personal information we collect and how it is used.

Opt-Out of Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. Even if you opt out, we may still send you transactional or service-related communications, such as confirmations of your rental or updates about your account.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, some features of our website may not function properly.

Access and Correction

You may request access to the personal information we hold about you and request corrections if that information is inaccurate. To make such a request, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include the nature of the information, the reason for its collection, and legal or contractual obligations. For example, we may retain rental records for several years to comply with tax laws or for customer service purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gregg County Roll-Offs
Longview, Texas
Phone: (903) 740-2037
Email: info@dumpsterrentalcrewlongview.com
Website: dumpsterrentalcrewlongview.com

This policy is effective as of March 8, 2026.